FAQs

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We offer you a wide selection of secure payment options:

• Credit card (Visa, Mastercard, American Express)
• Twint
• PayPal
• PostFinance E-Finance/PostFinance Pay/PostFinance Card
• Prepayment via QR payment slip
• Invoice (for companies and public institutions, on request for private customers)

We do not charge any additional fees (such as transaction fees). All published prices include 8.1% VAT.

There is no minimum order value and no surcharge for small quantities at Inkolor.

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The protection of your personal data is our highest priority. We implement comprehensive security measures to protect your data as best as possible. Your information will be used exclusively internally and will never be shared with third parties.

Our payment processing complies with the latest security standards. Your credit card information is processed with the highest security measures and is never stored by Inkolor.ch.

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Please contact us before returning the item. You will need a Return Authorization Number (RMA). This will ensure your return is processed correctly and any questions, replacement shipments, or refunds can be processed promptly.

Please contact us before returning an item. Most issues can be resolved without requiring a return. This process ensures your printer is back in operation as quickly as possible. If a return is necessary, you will receive a Return Authorization (RMA) number. This will ensure your return is processed correctly and any questions, replacements, or refunds are processed promptly.

No. Inkolor.ch guarantees that all products we sell will not affect the manufacturer's warranty of your device.

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As soon as your order is handed over to the post office, you'll receive a shipping confirmation. Using the included link, you can conveniently track your package online.

Inkolor.ch delivers to Switzerland and the Principality of Liechtenstein.