Privacy policy

Inkolor.ch places great importance on protecting the privacy of its customers and is committed to protecting your personal data. This privacy statement explains how we collect, use, store, and protect your personal data in accordance with applicable data protection legislation, including the GDPR and the Swiss Data Protection Act (revDSG).

1. Data Controller

Inkolor.ch GmbH, located at Rebstock 14, CH-6074 Giswil, is responsible for processing your personal data.

For questions about data protection, you can contact us at the following email address: info@inkolor.ch

2. Collected Personal Data

We collect and process the following types of personal data:

  • Identification data: Name, address, phone number, and email address required for processing orders and providing our services.
  • Payment data: Payment processing information such as credit card data (via secure payment platforms) and bank details.
  • Usage data: Information about the use of our website (IP address, location, device type, browser data, cookies) to improve user experience and website functionality.
3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Order Processing: Management, processing, and delivery of orders.
  • Customer Communication: Information on order status, invoices, support requests, and general customer service.
  • Marketing and Communication: With your consent, we send newsletters, special offers, and relevant information. You can opt out of receiving these communications at any time.
  • Service Improvement: Analysis of website usage to optimize our services and marketing activities.
4. Legal Basis for Processing

The processing of your data is carried out exclusively on the following legal bases:

  • Contract Fulfillment: Processing for the execution of purchase contracts.
  • Consent: Processing for marketing purposes only with your explicit consent.
  • Legitimate Interest: Optimization of user experience, operation of the website, and protection of legal interests.
5. Sharing Personal Data

Inkolor.ch does not share your data with third parties unless:

  • Service Providers: Necessary data is transmitted to partners, e.g., logistics companies, payment providers, or software providers.
  • Legal Obligations: If disclosure is required by law or requested by authorities.
  • Business Partners: With your consent, data can be shared with partners to provide complementary services.
6. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Online transactions are secured by SSL encryption (Secure Socket Layer) secured, especially for payment data.

7. Retention period

Your personal data will only be stored as long as necessary to fulfill the stated purposes or as required by law. After this period, the data will be securely deleted unless a longer retention is required by law or to protect legal claims.

8. Your data protection rights

As a customer of Inkolor.ch, you have the following rights:

  • Right of access: You can request information about your stored personal data.
  • Right to rectification: You have the right to have incorrect or outdated data corrected.
  • Right to erasure: You can request the deletion of your data, provided there are no legal obligations against it.
  • Right to object: You can object to the processing of your data in certain cases, especially in the case of direct advertising.
  • Right to data portability: You can request that we transfer your data to you or another controller.
  • Right to withdraw consent: You can withdraw your consent to data processing at any time.

To exercise these rights, please contact us at: info@inkolor.ch

9. Cookies

Our website uses cookies to enhance your user experience and personalize content. Cookies are small text files stored on your device that, among other things, recognize your browser. You can restrict or disable the use of cookies through your browser settings. However, this may affect the functionality of the website.

10. Changes to this privacy policy

Inkolor.ch reserves the right to update this privacy policy at any time. Changes will be published on our website. In the event of significant changes, we will notify you by email. We recommend checking this page regularly.

11. Contact

If you have questions about the privacy policy or the processing of your data, you can reach us at:

Email: info@inkolor.ch

Address: Inkolor.ch GmbH, Rebstock 14, CH-6074 Giswil

Inkolor.ch is committed to handling your data with the highest care and confidentiality – your privacy is important to us. Thank you for your trust.